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    • From initial enquiry to completing construction we treat our customers in a professional manner
    • We listen and establish a working relationship with our customers from the start
    • Our team is dressed neatly in work uniform and arrive to site on time
    • Team meetings are held prior to starting to discuss daily work objectives
    • Discuss any safety hazards or issues and address prior to work activity commencing
    • Ensure all PPE is available and in good working condition prior to any hazardous work duties
    • Set out project requirements according to brief or design details
    • Tick off pre start work checklists in relation to work activity (Retaining, Paving, etc)
    • Carry out duties in relation to work activities in a timely and safe manner
    • Always engage and be courteous of client and other trades people
    • Ensure tools are collected and gathered in a safe manner if not in use
    • Ensure site is tidy as practically possible during all work activities
    • Continuously check set out requirements throughout the project to ensure all finished levels, structures and features remain correct and true
    • Ensure housekeeping is met and tools are kept clean and tidy
    • Always note or discuss construction constraints or difficulties in relation to brief or design, that requires immediateattention or action to fix or make better
    • Always follow specifications set by manufacturers in accordance to work industry standards
    • Ask questions and or demonstrate correct work practices as required relating to work activities if unsure
    • Be accountable and take ownership of work activities you are in involved in
    • At completion of practical work day ensure all work areas are left clean and tidy
    • All tools are clean and returned to their designated positions on work truck
    • If tools are to be kept onsite, ensure they are positioned to not obstruct or obscure other trades or clients movements and are left in a secure and tidy fashion
    • Time off for lunch is 50mins and combines 20min smoko and 30min lunch allowances, usually taken at 12pm
    • 7am start with completion of work day at 4pm unless otherwise stated
    • At conclusion of project the head landscaper will discuss Handover Checklist with Client or Project Manager for confirmation that all requirements relating to the contract have been met and accepted.

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