- From initial enquiry to completing construction we treat our customers in a professional manner

- We listen and establish a working relationship with our customers from the start
- Our team is dressed neatly in work uniform and arrive to site on time
- Team meetings are held prior to starting to discuss daily work objectives
- Discuss any safety hazards or issues and address prior to work activity commencing
- Ensure all PPE is available and in good working condition prior to any hazardous work duties
- Set out project requirements according to brief or design details
- Tick off pre start work checklists in relation to work activity (Retaining, Paving, etc)
- Carry out duties in relation to work activities in a timely and safe manner
- Always engage and be courteous of client and other trades people
- Ensure tools are collected and gathered in a safe manner if not in use
- Ensure site is tidy as practically possible during all work activities
- Continuously check set out requirements throughout the project to ensure all finished levels, structures and features remain correct and true
- Ensure housekeeping is met and tools are kept clean and tidy
- Always note or discuss construction constraints or difficulties in relation to brief or design, that requires immediateattention or action to fix or make better
- Always follow specifications set by manufacturers in accordance to work industry standards
- Ask questions and or demonstrate correct work practices as required relating to work activities if unsure
- Be accountable and take ownership of work activities you are in involved in
- At completion of practical work day ensure all work areas are left clean and tidy
- All tools are clean and returned to their designated positions on work truck
- If tools are to be kept onsite, ensure they are positioned to not obstruct or obscure other trades or clients movements and are left in a secure and tidy fashion
- Time off for lunch is 50mins and combines 20min smoko and 30min lunch allowances, usually taken at 12pm
- 7am start with completion of work day at 4pm unless otherwise stated
- At conclusion of project the head landscaper will discuss Handover Checklist with Client or Project Manager for confirmation that all requirements relating to the contract have been met and accepted.